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ECD Reviews from Eastside and Seattle Homeowners

Every review on this page comes from a client whose project reached final inspection, and each one links to where it was originally posted. We publish all reviews, including critical ones, together with our response.

Average rating

4.9

from 67 reviews on Google Business Profile, Houzz and Yelp

Read on GoogleRead on Houzz

★★★★★ · Wall removal

We wanted the kitchen wall gone and three contractors gave us three different answers about whether it could go. ECD brought their engineer out on the first visit, found the ceiling joists lapping right over it and showed us the beam that would replace it, with the load it had to carry written on the sketch. The quote matched the final invoice within about two hundred dollars. The sixteen-foot opening looks like it was always there.
Dana K. · BellevueLoad-bearing wall removalPosted on Google

★★★★★ · Addition

A full second floor over a 1954 rambler is not a small thing and we were braced for the schedule to slide. It did not. Plan review came back with three comments, their engineer answered all three inside a week and the framing crew was back on site the following Monday. What I appreciated most was that the same project lead answered the phone for eleven months.
Scott H. · KirklandSecond-story additionPosted on Houzz

★★★★★ · ADU

Our lot slopes hard to the back and every builder we called wanted to flatten it. ECD stepped the cottage into the grade instead, which saved a retaining wall we had been quoted twenty-two thousand for. My mother has been living in it since March and her heating bill is lower than ours.
Lindsey M. · SammamishDetached ADUPosted on Google

★★★★★ · Foundation

The crack in our basement wall had been getting a little longer every winter for six years. Their engineer measured it, told us plainly it was settlement and not an emergency, and priced the underpinning in stages so we could do the worst corner first. No scare tactics, which is more than I can say for the first two companies.
Raj P. · RentonFoundation repairPosted on Yelp

★★★★★ · Seismic

A 1926 house in Wallingford, not bolted to anything. The crew worked in a crawlspace I would not go into, bolted the mudsill, added the plywood bracing and left the space cleaner than they found it. The engineer came back before any of it was covered and walked me through every connection with a flashlight.
Carol W. · SeattleSeismic retrofitPosted on Google

★★★★★ · Kitchen

We took out a bearing wall and moved the range to the island, so this was as much a structural job as a kitchen. Everything that came out of a wall got written up with a price before anyone kept working — two change orders in four months, both explained in plain English.
Trevor A. · RedmondKitchen remodelPosted on Google

★★★☆☆ · Whole-home remodel

The engineering and the finished work were genuinely good; the communication in the middle three weeks was not. Our lead changed once because of a family emergency and nobody told us, so a fortnight of questions went to someone who had not been briefed. It was sorted out after we rang the office and the result is exactly what we wanted, but those weeks were frustrating.

ECD response

You are right, and we are sorry. We changed your project lead without telling you, which is on us. Since your job every handover goes to the client as a written note the same day, with the new lead’s direct number on it. Thank you for saying this publicly — it changed how we do it.
Nicole B. · Issaquah

How reviews get here

Our review policy

After the city's final inspection, every client receives one email with links to leave a review where they prefer. We do not offer discounts or gifts for reviews, we do not filter which clients receive the request, and we do not edit review text. Reviews from people who were not clients are reported to the platform, not answered with a defense.

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PROOFSee the projects behind the reviewsCase studies with the problem, the engineering solution, duration and cost band. CREDENTIALSCheck our licenses yourselfEngineer and contractor license numbers with links to state lookups.

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